Terms of Service
Effective date: 7 August 2026
These terms govern use of the PetBooking website and the PetBooking Manager application.
1. Platform purpose
PetBooking provides software tools for pet-hotel management. The platform is not a party to the boarding agreement between a hotel and a pet owner.
2. Accounts and access
Users must provide accurate information, protect their passwords and grant staff only the access needed for their work. Actions performed through an account are treated as actions of that account user unless shown otherwise.
3. Client and pet data
Each hotel is responsible for lawfully entering client and pet data, keeping records accurate and limiting access to authorised staff.
4. Bookings, prices and payments
Each hotel determines room availability, prices, cancellation rules and payment procedures. PetBooking stores and processes the information entered but does not guarantee performance by a hotel or pet owner.
5. Acceptable use
Users must not disrupt the service, bypass access controls, upload unlawful material, use the system for spam or attempt to obtain data belonging to others.
6. Availability and changes
The service may be temporarily unavailable because of maintenance, updates or circumstances outside the developer’s control. Features and these terms may be updated.
7. Intellectual property
The software, design, PetBooking name and platform materials belong to Axolics or are lawfully used. The official manager.petbooking.info website and the PetBooking Manager Android application are parts of one product under the same ownership and control. Users retain rights in material they upload.
8. Limitation of liability
To the extent permitted by law, PetBooking is not responsible for animal-care decisions, actions of hotels or clients, lost profits or indirect losses.